Terms of service

Welcome to SOI Essence. By using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our site.

1. General Use

• By accessing this website, you agree to comply with these Terms & Conditions.

• You must be at least 18 years old or have parental consent to use this website.

• We reserve the right to modify these terms at any time. Continued use of our website constitutes agreement to any changes.

2. Product Information & Disclaimer

• SOI Essence provides herbal supplements designed to support health and wellness. However, these products are not intended to diagnose, treat, cure, or prevent any disease.

• Consult with a healthcare professional before using our products, especially if you have any medical conditions, are pregnant, or are taking medications.

• Individual results may vary.

3. Ordering & Payments

• All orders are subject to acceptance and availability.

• Prices are listed in USD and are subject to change without notice.

• We accept major credit/debit cards and secure payment gateways.

• SOI Essence is not responsible for payment processing errors or unauthorized transactions.

4. Shipping & Delivery

• Orders are processed within 2-5 business days and shipped to the address provided.

• Shipping times vary based on location and carrier services.

• SOI Essence is not responsible for lost, stolen, or delayed shipments due to courier errors.

5. Returns & Refunds

• Please refer to our Return Policy for details on eligibility, process, and refund timelines.

6. Intellectual Property

• All content on this website, including text, images, logos, and product descriptions, is the property of SOI Essence and may not be copied, distributed, or used without written permission.

• Unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

• SOI Essence is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• We do not guarantee that our website will be error-free, secure, or uninterrupted.

8. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy for details on data collection and security measures.

9. Governing Law

• These Terms & Conditions are governed by and interpreted in accordance with the laws of NC.

10. Contact Information

• If you have any questions regarding these terms, please contact us at info@soiessence.com