Privacy policy

At SOI Essence, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or engage with our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address when you place an order.

• Payment Information: Processed securely through third-party payment providers. We do not store your credit card details.

• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

• Communications: If you contact us, we may collect and store your messages and contact details.

2. How We Use Your Information

We use your information for the following purposes:

• To process orders and provide customer support.

• To send order confirmations, updates, and promotional emails (with your consent).

• To improve our website, products, and services based on user interactions and feedback.

• To comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we encourage you to protect your personal information.

4. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Service providers who assist in processing payments, order fulfillment, and website hosting.

• Legal authorities if required by law or in response to legal requests.

• Third-party analytics providers to improve our website performance (e.g., Google Analytics).

5. Your Rights & Choices

You have the right to:

• Request access to or deletion of your personal information.

• Opt-out of marketing communications at any time.

• Disable cookies in your browser settings.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. By continuing to use our website, you agree to the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@soiessence.com